Terms and Conditions

Welcome to FeatherGoddess.com website. Please take a few minutes to review these Terms and Conditions. The sale of feather related products on this website is governed by the terms and conditions set forth below. Your use of this website through browsing, making comments, opening an account with us, or making a purchase, constitutes your acknowledgment that you have read the Terms and Conditions and that you agree to be bound by them.

NO RETURNS ON ANY HACKLE PURCHASES WITHOUT APPROVAL PRIOR TO PURCHASE

Feather Goddess, LLC reserves the right to update or modify these Terms and Conditions at anytime without prior notice.

Use of Website Cookies

We use cookies to personalize content and to analyze our traffic. We do not share information about your use of our site with anyone. You consent to our cookies if you continue to use our website.

Privacy Policy

At Feather Goddess we are committed to respecting your privacy concerns with the information you entrust with us. Feather Goddess  will not share your personal information, e-mail address, or any demographic information that you provide to us with any third party.

Hyperlinks to Other Websites

Our website may contain hyperlinks to outside services and resources, the availability and content of which FeatherGoddess.com does not control. Any concerns regarding any such service or resource should be directed to the individual outside service or resource. The terms of use and Privacy Policies applicable to Third-party Sites may differ from those of FeatherGoddess.com. You are encouraged to review the applicable privacy policies of such Third Party Sites.

Warranty Information

FeatherGoddess.com will provide any warranty information for each manufacture’s products we sell.

Satisfaction Guarantee

Feather Goddess hair feather products carry a 100% money back satisfaction guarantee. If for any reason you are not fully satisfied with your purchase, please notify us within 7 days of receipt to receive a return merchandise authorization number (RMA) and return your products to us in their original condition for a full refund.

Return Policy

NO RETURNS ON FEATHERS WITHOUT PRIOR APPROVAL. If you are not completely satisfied with any non-hackle items you may return the item to us within 7 days. Returns may be requested by email (customerservice@feathergoddess.com), or by phone at 406-646-7258. You will be provided with a return merchandise authorization (RMA) number and instructions for sending the product(s) back to us. Please have your purchase number available.

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  1. Feather Goddess reserves the right to charge a 10% restocking fee on all returns.
  2. To obtain the RMA number, please provide us with the purchase order number and reason for the return.
  3. Once you receive a return merchandise authorization number you may return the item(s) along with the original packaging box with all accessories within 7 days for an in-store credit or refund. (All returned items must be new and not used and in the original packaging.)
  4. Feather Goddess will not accept returned merchandise without a returned authorization (RMA) number. This number must be posted in a conspicuous place on the outside of the package.
  5. Merchandise must include a copy of your purchase order. Defective merchandise should be returned directly to the manufacture under their return policy.
  6. Shipping and handling is non-refundable.
  7. Please allow up to 2 weeks for an in-store credit or refund on returned items.
  8. Shipping for returned merchandise must be prepaid by the customer.
  9. Full Whiting rooster saddle sales are final, no returns allowed
  10. Special orders may not be returned.

Please send returns to:

Feather Goddess, LLC
Return Department
155 Campfire Lane
West Yellowstone, MT 59758

Damaged Packages

If the package was damaged in shipping refuse shipment or make sure the driver notes the damage on the delivery ticket. Save all original damaged packaging material and merchandise for the carrier to inspect.